Frequently Asked Questions

Yes. We build and configure everything for you. We handle setup, automation, integrations, and optimization as part of your plan. You approve it, and we launch.

Most clients are live within 48 hours. Not weeks or months.

Perfect. That's exactly why we built A2Z Solutions.

We don't sell you software and disappear—we set it up, train your team, and stick around to make sure it works. You don't need to be technical. You just need to be ready to capture more leads.

Our clients range from solo entrepreneurs to 50-person teams. If you can send an email, you can use A2Z Solutions.

No. All plans are month-to-month.

You can cancel anytime. No contracts, no penalties, and no cancellation fees.

Our goal is simple: deliver results that make staying the obvious choice.

Immediately.

Most clients see increased response rates and booked appointments within the first few days of activation.

A2Z Solutions responds to leads instantly, follows up automatically, and captures opportunities your business would normally miss.

We don’t just give you software—we build and configure it for you.

Most platforms require weeks of setup, training, and trial-and-error. We handle everything: setup, automation, integrations, and optimization.

You get a fully working system in days, not months.

Yes. Anytime you want from your Plans & Power-Ups dashboard.

Monthly plans can be upgraded or downgraded with no penalties. If your needs change, your plan changes with you.

Most clients start with Growth Solution (our most popular plan), then scale up to Enterprise when they're ready for AI employees and dedicated support.

We'll notify you before you hit your limit.

You can upgrade to the next tier or pause new contacts. No surprise charges. Ever.

We're not in the business of hiding fees and blowing up your bill. If you're growing fast enough to need more contacts, that's a good problem to have—and we'll help you solve it.

You can purchase additional communication packs anytime.

We monitor your usage and send alerts when you're running low. Most clients never need extra—our included credits are generous.

But if you're running high-volume campaigns, we offer add-on packs at the same rate (no markup for going over).

No hidden fees. Period.

The price you see is the price you pay. Setup is included. Training is included. Support is included.

The only additional costs are optional Power-Ups (AI Employee, SEO tools, etc.) that you choose to add. Nothing is hidden. Nothing is a surprise.

Yes. We integrate with 1,000+ apps.

If you're using Stripe, QuickBooks, Zapier, Google Workspace, or any major tool—we connect to it.

If you're switching platforms, we’ll migrate your data as part of onboarding. See supported features here. If you want to keep using your current tools alongside A2Z Solutions, we'll integrate them.

Yes. Everything your customers see uses your domain and your branding.

Your website, funnels, landing pages, forms, emails, and booking links all run on your domain. Emails are sent from your address ([email protected]), and every customer interaction reflects your brand—not ours.

If you already have a domain, we'll connect and configure it for you. If you don’t, you can purchase and manage one directly inside the platform in minutes.

The secure CRM infrastructure runs behind the scenes on our system (ai.a2zs.site), but this is never visible to your customers. From their perspective, everything is fully branded as your business.

Your logo. Your domain. Your brand. Always.

You get to keep it.

We'll export all your contacts, conversations, and workflows in standard formats (CSV, JSON, etc.) so you can move to another platform if needed.

Your data is yours. Always.

Actually 24/7. Real humans. North American based.

We're not shipping your tickets to an overseas call center that responds in 3 days with a generic answer.

You get real support from people who actually know the platform. Email, chat, or phone. We answer fast.

Yes. Training is included in all plans.

We'll walk your team through the platform, show them how to use it, and answer questions. No 40-page manuals. Just simple, clear training.

Enterprise clients get dedicated onboarding and ongoing training as part of their plan.

Full access to your chosen plan + 50 free messages to test the platform.

You get to test CRM, automations, pipelines, and workflows without paying anything upfront.

To activate SMS/Call functionality during your trial, a credit card must be on file—but you won't be charged unless you continue after 14 days.

Cancel anytime. No hard feelings.

If A2Z Solutions isn't the right fit, just cancel. You keep your data. We part ways. Simple.

We'd rather have happy clients who stay because they love the platform—not because we locked them into a contract.